Hi, We are preparing a plan in case we have a large amount of phone calls where: - We transfer the phone number directly to Extension 0 - It rings the various phone numbers we have listed, indefi...
Hi Virginie
Welcome to the Community.
Thanks for your question! I’m not sure if it’s possible to fully disable the option for callers to leave a voicemail when you transfer a call directly to an extension and use the transfer greeting.
This might need to be submitted as a feature or idea request. I’ll continue reaching out to the team for more information about possible workarounds or account settings that could help, and I’ll update this thread as soon as I have more details.
Thanks for your patience!