The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.

Forum Discussion

Mlaclair's avatar
Mlaclair
New Contributor
6 years ago

Can't go to safe website. Blocked by Logmein Antivirus.

I am trying to go to enterpol.com. The website is blocked but I know that it is safe. Is there anyway to add it to a whitelist? I am not seeing any options on the antivirus itself or logmein central....
LeVarCW's avatar
LeVarCW
Active Contributor
5 years ago

This has been an issue for over a year, and I'm having this problem with one of my users now. 😕

  • LeVarCW's avatar
    LeVarCW
    Active Contributor
    5 years ago

    Thank you for replying!  I was just about to type "the exclusions only allow you to exclude file type"  But I see now it also allows you to exclude URLs  so THANK YOU VERY MUCH!!!!

     

    Now if only you can get the back end people to build in option for setting a full scan as a one to many task.  it's quite a pain not being able to tether a full AV scan to a Alert policy. So that when a person's PC has been online for a few weeks, it can force the full scan as soon as it boots up.