The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
Solved
Cannot Renew Central Base 50 yearly subscription
My Central Base 50 yearly subscription has expired and I cannot renew it. When I log in and click 'buy now', I am directed to a page that asks me to 'customize' my plan. When I select 50 computer...
Sorry about that. I will escalate this right away.
Hi Glenn, I opened a support ticket early this morning and called the support desk number as directed.
The person who answered my call didn't seem to understand what I was asking for help with and the quality of the phone line was terrible. He asked to put me on hold for a couple of minutes and then never picked back up the call.
Can you please escalate?
All I want to do is renew my subscription i.e. give you my money.
Thanks,
Andy
