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DapperDeveloper
New Contributor

Cant assign licenses

Hello. I am trying to set up a new user and it shows that I do not have any licenses that I can give but when I look on the website I have 6 to give out. Is there a way I can get this fixed?

1 ACCEPTED SOLUTION

Accepted Solutions
GlennD
GoTo Manager

Re: Cant assign licenses

Hi @DapperDeveloper, I have created a support ticket for you.

 

Glenn is a member of the GoTo Community Care Team.

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5 REPLIES 5
GlennD
GoTo Manager

Re: Cant assign licenses

Hi @DapperDeveloper, I have created a support ticket for you.

 

Glenn is a member of the GoTo Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudo!.

Free new user and admin training
DapperDeveloper
New Contributor

Re: Cant assign licenses

Thank you!

Weeze
New Member

Re: Cant assign licenses

Hello, I am trying to add computers to my Companies account. It say's I have no subscriptions when I have 17 to give out. So I am unable to assign a users computer to them because I can't get their computer fully installed. Not the first time this has happened. Very frustrating.

GlennD
GoTo Manager

Re: Cant assign licenses

Hi @Weeze, welcome to the community.

 

Can you please share some more details about which deployment method you are using what exactly happens?

 

Glenn is a member of the GoTo Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudo!.

Free new user and admin training
Weeze
New Member

Re: Cant assign licenses

I did another install again and for some reason it worked today. I do not know why. I did nothing different today then yesterday.