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Forum Discussion
pungwe
13 years agoVisitor
Change user password as Administrator
I have Logmein Central with a couple of users
One of the users is currently away from his location and cannot remotely acces his email and has forgotton his LogMeIn password he is an infrequen...
GlennD
3 years agoGoTo Manager
Hi AK_Andy, welcome to the community.
I apologize for the frustration. I was able to identify the account of your user that called in and asked Support to check our email server logs to see if the PW reset emails were delivered or not. They did not see any sent so they triggered one just now. Please have Amanda check her email, and if you would like to private message me the email address of the other user we can check that account also. Just click on my user name to see my profile and send me a PM.
HappyHippo
3 years agoContributor
Will we see the ability to reset passwords via the console in the future?