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KateG
GoTo Moderator

Re: Hardware Accelerated Video?

Hi @etb thanks for working with me as well!


From what I've learned so far a graphics card or codec won't apply, Screen Blanking is dependent on the Windows OS, which could be contributing to why it's resource intensive. 

 

We are checking with the product team for their input. I will update the thread when I learn more. 


Kate is a member of the GoTo Community Care Team.

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etb
Active Contributor

Re: Hardware Accelerated Video?

Hi @KateG ,

 

May I ask if you ever heard back from the product team about this?

 

(We are more and more in the market for new computers, so I'd like to optimize as much as possible.  I didn't want to follow up earlier, because I know there were a couple instances of bigger deals in the past ~6 weeks.)

KateG
GoTo Moderator

Re: Hardware Accelerated Video?

Hi @etb nice to hear back from you. 

 

I posed your question to the team and the answer I received is currently, neither the host nor the client application uses hardware acceleration. 

 

I hope this helps, if you have any other questions, let me know. 


Kate is a member of the GoTo Community Care Team.

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