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Forum Discussion
crcurran
8 years agoActive Contributor
'Kaspersky Software Updater' keeps installing, but I got rid of Kaspersky AV
I kept finding it on workstations here and there. I would uninstall thinking I missed it, but I continued to find it. I thought maybe there was a remaining workstation acting as a repository and in...
- 8 years ago
Hi crcurran,
I understand your concern and would like to reassure you and all of our Central customers, that we closely monitor and review all 3rd party software that we use. Disabling the Automatic Updates feature will result in the software being removed but, there is also a One2Many script that you can run. I have shared your feedback with the product team.
rjp-sh
9 years agoActive Contributor
On many of my users I have recently noticed that 'Kaspersky Software Updater' was installed around the last week of August. As my users do not have permissions to install software and because most of them have this it I can only assume that with the latest LogMeIn updates that this software was installed by them. With the controversy surrounding Kaspersky it seems this is a bad move on LogMeIn's part - to auto install controversial software on customers machines with no warning or notification.
If people would like to opt-in to this service that seems fine - but to automatically take this step it seems to be a breach of trust on LogMeIn's part. Is there a way to opt out of this service and remove this software from the LMI Central Control Panel?
d9oo
6 years agoVisitor
I just discovered that it is still happening. A brand new computer just rolled out a month ago that never had Kaspersky on it, now does. The user would have not installed the Kaspersky Software updater - it could have only come from Logmein Central. This is very concerning.
- Dan the LAN Man4 years agoActive Contributor
LogMeIn Central is the common thread across multiple clients, Windows servers and personal computers suddenly listing Kaspersky Updater on their installed software list.
I WOULD RATHER THIS DID NOT HAPPEN.
Hopefully LogMeIn Support can convince me it is GOOD to have installed as well as advise me on how remove it and how to stop it from being installed.
- JCAlexandres6 years agoNew Contributor
Talking to LogMeIn tech support, the engineer said they are not installing the Kaspersky Updater, he sia dhe is 100% positive sure LogMeIn anti-virus doesn't use the Kaspersky Updater.
- mparon5 years agoActive Contributor
I also spoke with a logmein tech about this. The kaspersky updater isn't part of an antivirus but is used for updating third party software. It's normal for all central installs if you want to be able to update non-microsoft software. It's a tool for updates.
Not sure why it was so difficult to get this answer from them.