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vrajm
New Contributor

Logmein Client An error Occurred

Hello

After a fresh installation of the client app on Windows 11, I was successfully able to use the client app to connect after closing the session and app while reopening the app prompted with  "An error occurred, please contact support," and I have tried this couple to time to have a fresh install uninstall the application using Revo still the problem remains the same 

and for support, the only solution I received was to reinstall the app, which just worked for one session, and then I got back to square ZERO 

please can someone help me to figure out this issue 

 

FYI. During this there no Windows update /patch installed  

 

vrajm_0-1681232380257.png

 

 

1 REPLY 1
GlennD
GoTo Manager

Re: Logmein Client An error Occurred

Hi @vrajm, welcome to the community.

 

After checking with the Central team I have opened a new support ticket for you and detailed what has already been tried.

 

Glenn is a member of the GoTo Community Care Team.

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