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slave2fishing
New Contributor

Renewal Quote Contact

I work for a local government agency and need to get a quote for renewal to our purchasing department. Does anyone know who I can call or email? My old rep must have left the company and the support form has not helped. Does anyone live work at this company?

1 ACCEPTED SOLUTION

Accepted Solutions
AshC
Retired GoTo Contributor

Re: Renewal Quote Contact

@slave2fishing  We have a centralized contract support group that is available in between the holidays right now if you call in directly:  https://support.logmeininc.com/central/help/how-do-i-contact-support 


Ash is a member of the LastPass Community Care Team.

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6 REPLIES 6
AshC
Retired GoTo Contributor

Re: Renewal Quote Contact

@slave2fishing  We have a centralized contract support group that is available in between the holidays right now if you call in directly:  https://support.logmeininc.com/central/help/how-do-i-contact-support 


Ash is a member of the LastPass Community Care Team.

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AndryD
New Contributor

Re: Renewal Quote Contact

Hello,

 

I have the same problem as slave2fishing, only the link comes up blank for me. When I open it no phone number is shown, and I can't choose a different country either. (The list won't come up or it is empty).

I tried opening a ticket, but it vanished or closed the next day.

Is there any other way I can write to them outside calling the US number?

slave2fishing
New Contributor

Re: Renewal Quote Contact

Call 781 638 9050.

 

I don't know why they don't just put the number on the stinking website. Must be to busy counting money to answer the phone.

slave2fishing
New Contributor

Re: Renewal Quote Contact

Number came up blank for me too.

AshC
Retired GoTo Contributor

Re: Renewal Quote Contact

@AndryD  @slave2fishing   I'm very sorry if the support flow is failing there.  This may be related to being already logged into the support site.  We will work to fix this ASAP.  Thanks for your patience.


Ash is a member of the LastPass Community Care Team.

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AndryD
New Contributor

Re: Renewal Quote Contact

Thank you for the number, I'll call them as soon as I can.

 

I'm not sure if I was logged in every time I tried, but I checked it with Firefox 84.0.1, Chrome 87.0.4280.141, and for the heck of it, with the old internet explorer 11.