The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
AndrewH85
6 years agoActive Contributor
Screen Blanking not working after Windows 10 2004
Microsoft has pushed out Windows 10 2004 to my workstations in our office and now screen blanking no longer works.
My employee's are working remotely and rely on screen blanking for privacy. My co...
- 5 years ago
Thanks for your patience everyone.
We've released an update that fixes the screen blanking failure for hosts running Windows v2004 and higher. Please upgrade affected PCs to LogMeIn host software 4.1.0.14344 in order to activate the new screen blanking method.
AshC
6 years agoRetired GoTo Contributor
You may be able to see results if you force the new blanking method via setting RemoteControl\BlankScreenMethod (DWORD) to 1.
This Community member also posted a solution you may find useful: https://community.logmein.com/t5/LogMeIn-Pro-Discussions/Uninstalling-the-DPMS-Driver/m-p/222713#M11742
AndrewH85
6 years agoActive Contributor
The registry key was already set, and the uninstalling driver did not resolve the issue.
- tabakdds6 years agoActive Contributor
Any solution yet? This been really frustrating experience so far.
- tonyv16 years agoActive Contributor
Hello,
We are having issues with blanking screens on windows 10 version 2004. I've uninstalled the monitor drivers and reinstalled them to see if the DPMS driver would install but nothing works. In our work enviornment, the blank screen function is critical. Please is there a fix to this? Thank you.
- tonyv15 years agoActive Contributor
Update!
Hi guys, looks like the issue has been resolved on our side. Log me in has issued a new update on 11/09/2020 (Version 1.3.5144). We are no longer having issues with screen blanking. Finally!!
So make sure you update log me in. Also we are running win 10 os build 19041.572 with exp pack 120.2212.31.0. not sure if that makes a difference.
UPDATE!! DISREGARD DOESNT WORK STILL 😞