The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
AndrewH85
6 years agoActive Contributor
Screen Blanking not working after Windows 10 2004
Microsoft has pushed out Windows 10 2004 to my workstations in our office and now screen blanking no longer works.
My employee's are working remotely and rely on screen blanking for privacy. My co...
- 5 years ago
Thanks for your patience everyone.
We've released an update that fixes the screen blanking failure for hosts running Windows v2004 and higher. Please upgrade affected PCs to LogMeIn host software 4.1.0.14344 in order to activate the new screen blanking method.
mmoo9154
6 years agoActive Contributor
This really needs to be fixed. This a very unacceptable situation for any company whose remote emplyoyees need to access PII, PCI, or PHI.
JCSS
6 years agoActive Contributor
Has this now been fixed or is it still a problem?
- tabakdds6 years agoActive ContributorStill not fixed. Totally unacceptable at this point.
- mmoo91546 years agoActive Contributor
LogMeIn, if you are reading this, I agree 100% with tabakdds. This is a serious issue in any setting where workers are accessing any kind of CPI.
It would be smart customer service to respond to this thread letting us know you are activey working on a solution. Even better to give us a sense of when you expect it might be resolved. Any communication at all would be very much appreciated.
- KPaxton6 years agoRegular Visitor
HOLY CRAP LogMeIn.... Seriously? Three Months?!?
FIX THIS ISSUE.
We are going through the same items as mentioned previously - upgraded to Win10 and boom....
Problem is, not all of us were aware that it was not working. No notification? I had a coworker tell me- "hey, i can see what you're typing." :catsurprised:And to add to this, you can't even physically turn off the monitors, as that isn't allowed - it shuts access to the computer off completely.