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AndrewH85's avatar
AndrewH85
Active Contributor
6 years ago
Solved

Screen Blanking not working after Windows 10 2004

Microsoft has pushed out Windows 10 2004 to my workstations in our office and now screen blanking no longer works.  My employee's are working remotely and rely on screen blanking for privacy. My co...
  • AshC's avatar
    AshC
    5 years ago

    Thanks for your patience everyone. 

     

    We've released an update that fixes the screen blanking failure for hosts running Windows v2004 and higher.  Please upgrade affected PCs to LogMeIn host software 4.1.0.14344 in order to activate the new screen blanking method. 

     

AshC's avatar
AshC
Retired GoTo Contributor
6 years ago

JCSS  The latest Windows updates from Microsoft have blocked the ability for LogMeIn to blank the screen, based on some security issues they viewed as vulnerable.  While you can still roll back this update (#2004) to resolve the issue, we are currently working on a new way to blank Windows machines with this OS version moving forward.  I'm sorry I don't have a current ETA to share, and will update as soon as I hear more.

JCSS's avatar
JCSS
Active Contributor
6 years ago

AshC Thanks for the update.