The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
AndrewH85
6 years agoActive Contributor
Screen Blanking not working after Windows 10 2004
Microsoft has pushed out Windows 10 2004 to my workstations in our office and now screen blanking no longer works.
My employee's are working remotely and rely on screen blanking for privacy. My co...
- 5 years ago
Thanks for your patience everyone.
We've released an update that fixes the screen blanking failure for hosts running Windows v2004 and higher. Please upgrade affected PCs to LogMeIn host software 4.1.0.14344 in order to activate the new screen blanking method.
kparker0620
5 years agoNew Contributor
Yes because I really need to be able to use that feature again. I pull up sensitive information often and do not need just anyone passing by being able to see it.
EBoon
5 years agoNew Member
Half a year later and no fix. Here is your fix.
Have your employees unplug their monitors at the host station.
- raiderrcr5 years agoNew Contributor
I think the only way to get them to actually fix this issue is for users to leave. Time to move to Teamviewer. They have no issues with blanking the screen.
- GregErnest5 years agoNew Contributor
EBoon,
For us, that is not an option. The primary monitor and CPU are a single-piece unit.
If you turn off secondary monitors, it will revert all windows on those displays back to the built-in one.
For us at least, a poor state of operation.