I am using LogMeIn to connect to my client’s computer. The client has Windows 7 Pro running on a Dell 980.
I am running Windows 7 pro on an HP z210
Someone installed Truekey on the Dell 980.
The client’s monitor is larger than mine and LogMeIn did a good job of screen management.
Before Truekey was installed, LogMeIn ran fast.
Now when I connect to the Dell 980, the screen is slow to respond and the screen seems to refresh slowly.
Also I have to pan the screen now. LogMeIn seems to have no way to manage the difference in screen size.
Q1.) What are the known problems between TrueKey and LogMeIn?
@donpick Can you try disabling the screen blanking option to see if that improves your performance?
@donpick The following support guide can be used as a reference: