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mimar
New Contributor

Upgrading old LMI versions

Hi.  We have a number of old LMI client software installs that we need to update.  We are pushing out the new version, but have noticed that it leaves the old version behind. What are the msi parameters required to upgrade the existing version? Or do we have to uninstall the old version first and then roll out the new version?

3 REPLIES 3
GlennD
GoTo Manager

Re: Upgrading old LMI versions

Hi @mimar

 

Does this support article help? How to Install, Uninstall, or Update Software on Remote Hosts

Glenn is a member of the GoTo Community Care Team.

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mimar
New Contributor

Re: Upgrading old LMI versions

Hi Glenn.  I can run a process to uninstall the old version and then reinstall the new version.  The challenge is getting them back into their groups.  I realize you can create installers that place computers in certain groups.  However we have about 30 groups whic presents a admin nightmare from our patching system.

GlennD
GoTo Manager

Re: Upgrading old LMI versions

Hi @mimar

 

Would you mind detailing your current method for deploying and updating, are you using a 3rd party software?  I believe that Central has more than one option for deploying software, perhaps one of the other options would be better?

 

Glenn is a member of the GoTo Community Care Team.

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