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Your session may have timed out or the host may have gone offline
The error occurs after opening the dashboard of the remote host using the logmein client software, then trying a remote connection from the dashboard. The remote host says it is in session however w...
casascoco Do you know if some of the affected PCs are older, or what their specific reboot cycle is? If this happens frequently at one location or LAN, we might be able to collect more log files for engineering.
AshC the age of the PC's vary from brand new to 5+ years old. The issue is not more frequent at any one location. Isolating the times is difficult because it is only discovered when remoting in, which can be as long as 6 months between remote sessions. If you direct me to the relevant log file directory I'll get the most recent occurance uploaded for engineering to review.
casascoco Did the dashboard show these PCs as 'in session' already, or did that happen only after your innitial connection attempt?
