Solved: Re: client locked out on domain computer

testuser2023 · ‎01-10-2023

the client gets this error : the referenced account is currently lock out when he puts his password in.

How do i use logmein to reset his password? or unlock his account?

GlennD · ‎01-10-2023

Hi @testuser2023, welcome to the community.

I think you will need to log in as the Domain Admin and unlock the user's Windows account.

Glenn is a member of the GoTo Community Care Team.

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View solution in original post

GlennD · ‎01-10-2023

Hi @testuser2023, welcome to the community.

I think you will need to log in as the Domain Admin and unlock the user's Windows account.

Glenn is a member of the GoTo Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudo!.
Do you want a new feature added? Make sure you Kudo (vote) for the Idea

Free user and admin training

testuser2023 · ‎01-11-2023

So just by logging in as Administrator will unlock the account? It seems like there is more to it