The GoTo Community is currently experiencing some technical issues affecting new posts and comments. You may need to reload the page you are on before you can post a comment. We are actively working with our service provider and apologize for the frustration.

Forum Discussion

testuser2023's avatar
testuser2023
New Contributor
3 years ago
Solved

client locked out on domain computer

the client gets this error : the referenced account is currently lock out  when he puts his password in.   How do i use logmein to reset his password? or unlock his account?
  • GlennD's avatar
    3 years ago

    Hi testuser2023, welcome to the community.

     

    I think you will need to log in as the Domain Admin and unlock the user's Windows account.