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CL4
Active Contributor

Deleting Meeting Recording

I am disappointed I can no longer deleted just the meeting recording since last update.  Now all the meeting diagnostics and recording are deleted leaving no record of the meeting taking place.

1 ACCEPTED SOLUTION

Accepted Solutions
GlennD
GoTo Manager

Re: Deleting Meeting Recording

You may want to consider switching to using Local Recording. The file is saved to the meeting organizers computer and can be deleted at any time without affecting your meeting history in your account.

 

  1. In the GoTo App or signed into your account on our website, click on your profile in the top right corner
  2. Select Settings
  3. Select Meetings
  4. Select Content

Glenn is a member of the GoTo Community Care Team.

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4 REPLIES 4
GlennD
GoTo Manager

Re: Deleting Meeting Recording

Hi @CL4, welcome to the community.

 

Is there a reason why you feel the need to delete the recordings? Technically, there is no limit on Cloud Recording space and session history data (including the recording) is only stored in your account for 365 days from the time it was created, so older recordings are eventually deleted.

 

Glenn is a member of the GoTo Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudo!.
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CL4
Active Contributor

Re: Deleting Meeting Recording

Hi Glenn,

It is our practice to delete meeting recordings.  We find it useful to refer to the records of the meetings for attendance, tracking, etc.

Thanks.

GlennD
GoTo Manager

Re: Deleting Meeting Recording

You may want to consider switching to using Local Recording. The file is saved to the meeting organizers computer and can be deleted at any time without affecting your meeting history in your account.

 

  1. In the GoTo App or signed into your account on our website, click on your profile in the top right corner
  2. Select Settings
  3. Select Meetings
  4. Select Content

Glenn is a member of the GoTo Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudo!.
Do you want a new feature added? Make sure you Kudo (vote) for the Idea

Free user and admin training
CL4
Active Contributor

Re: Deleting Meeting Recording

Hello Glenn,

We will give this a try and see how it works for us.

Thank you!