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kkeco's avatar
kkeco
Active Contributor
4 years ago
Solved

Disable Raise hand in Admin Settings

GoTo webapp has the Raise Hand function, we need to turn that off permanently - how can this be done ? Problem is that when we appoint/change a new organiser the setting in the app will reset it se...
  • GlennD's avatar
    GlennD
    4 years ago

    Hi kkeco, welcome to the community.

     

    At this time there isn't a global admin setting to disable the Raise Hand feature across all organizer accounts. Each organizer would need to sign in and disable it under Manage Attendee Permissions and it will be remembered for future sessions. Are you finding the feature disruptive? 

     

     

KateG's avatar
KateG
GoTo Manager
4 years ago

Hi kkeco thanks again for the feedback! We have shared this with the team. 

kkeco's avatar
kkeco
Active Contributor
4 years ago

Thanks for your reply  KateG

 

Today i am monitoring a meeting and the Raise Hand enable/disable seems to have its own life.

I turn it off, and then it randomly turns back on. We are 3 organisers in the meeting and are not changing while this happens. 

 

Our users are really confused on this so this is becoming a problem to the point where discusssion is ongoing wether G2 is the right tool.