Discover features that will enhance your employee and customer experience in these articles and videos geared to help you prepare. From setting up your holiday schedule to adding a touch of cheer to every call, GoTo Connect is your ultimate companion for a joyous and well-connected celebration.
Explore the essential steps to set up your holiday schedule using GoTo Connect, including How to Add a Holiday in the Dial Plan.
Enhance the customer experience with a merry and bright music file.
Put your customers in the holiday mood by updating your hold music.
As the holiday season approaches, many are gearing up for a well-deserved break, forward all incoming calls to an internal extension or external phone number while you’re unavailable to ensure your callers can still speak with someone.
Record new or upload existing personal messages for your callers when you're unavailable to answer their call.
How are you planning to update your customer experience this holiday season?
