Forum Discussion

Boyd B.'s avatar
Boyd B.
Contributor
2 years ago

Antivirus Health - Threat Found

If a threat has been detected by GoToResolve EPP, where can I find more details about the specific threat detected?  For example:

Last scan report

 
Last scan: Aug 17, 2023, 10:09 AM

Scan result:

  • 1 threats found. Immediate action required.
  • Real time protection enabled
    • Boyd B.'s avatar
      Boyd B.
      Contributor

      I suppose that is one of the problems here. I don't have a subscription for EPP, yet I still see some information related to that product. If you're going to display a threat indicator for those of us that don't have the subscription, you should provide more details than you do right now.

      • GlennD's avatar
        GlennD
        GoTo Manager

        It does also work with other antivirus providers, so you can run updates and scans but you would still need to go to the antivirus software on the computer to see the details if something was discovered. I'm sure more useful information and actions will be added as we continue to roll out updates.