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TimH1's avatar
TimH1
Active Contributor
3 years ago
Solved

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Hi 

 

Is Anyone else getting this message? I seem to be getting it randomly throughout the day. If I click Ok, the sessions open  gets 'Timed Out' and closed.  I am using the desktop app.

 

Thanks

 

  • GlennD's avatar
    GlennD
    3 years ago

    Hi TimH1 SBrown42,

     

    Have you seen this message in the last few days? I believe we released an update to correct something that may have been responsible.

     

     

3 Replies

  • TimH1's avatar
    TimH1
    Active Contributor
    3 years ago

    Hi Glenn

     

    No I havent, 

    Thank you 🙂

     

    Tim

  • GlennD's avatar
    GlennD
    GoTo Manager
    3 years ago

    Hi TimH1 SBrown42,

     

    Have you seen this message in the last few days? I believe we released an update to correct something that may have been responsible.

     

     

  • SBrown42's avatar
    SBrown42
    Contributor
    3 years ago

    Yes, we have been receiving this repeatedly since the last update.  It is causing havoc with our reporting as we don't get the chance to enter any notes when it decides to close the session.