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GoToAssist Corporate News

Jamie_A
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This release impacts all representatives that use the GoToAssist Corporate service to host support sessions with their customers.  All representatives will see the changes included when they update their HelpAlert desktop application to the latest version. 
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GlennD
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What is happening? 

  • Support for secure protocol TLS 1.0/1.1is ending Q1 of 2020  
  • In order to maintain the highest level of security within our services, LogMeIn will be disabling support for TLS 1.0/1.1 in our infrastructure in the coming weeks and only supporting browsers running more secure TLS versions.  
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Jamie_A
788 Views
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This release impacts all representatives that use the GoToAssist Corporate service to host support sessions with their customers.  All representatives will see the changes included when they update their HelpAlert desktop application to the latest version. 
Read more...

Jamie_A
513 Views
0 Comments

This release impacts all billing contacts who log in to the Corporate Billing Portal at http://link.logmeininc.com/corp-billing to manage their invoices, change billing contacts, edit Purchase Orders, and manage price quotes with a LogMeIn representative.
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Jamie_A
593 Views
0 Comments

This release impacts all representatives that use the GoToAssist Corporate service to host support sessions with their customers.  All representatives will see the changes included when they update their HelpAlert desktop application to the latest version. 
Read more...

Jamie_A
461 Views
0 Comments

This release impacts all users that install or launch the GoToMeeting, GoToWebinar, GoToTraining, GoToMyPC, GoToAssist Remote Support, and GoToAssist Corporate desktop apps.
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Jamie_A
507 Views
0 Comments

This release impacts all representatives that use the GoToAssist Corporate service to host support sessions with their customers.  All representatives will see the changes included when they update their HelpAlert desktop application to the latest version. 
Read more...

Jamie_A
576 Views
0 Comments

This release impacts all users that install or launch the GoToMeeting, GoToWebinar, GoToTraining, GoToMyPC, GoToAssist Remote Support, and GoToAssist Corporate desktop apps.
Read more...

Jamie_A
785 Views
0 Comments

This release impacts all representatives that use the GoToAssist Corporate service to host support sessions with their customers.  All representatives will see the changes included when they update their HelpAlert desktop application to the latest version. 

Read more...

Jamie_A
504 Views
0 Comments

This release impacts all users that install or launch the GoToMeeting, GoToWebinar, GoToTraining, GoToMyPC, GoToAssist Remote Support, and GoToAssist Corporate desktop apps.
Read more...

Jamie_A
729 Views
0 Comments

This release impacts all representatives that use the GoToAssist Corporate service to host support sessions with their customers.  All representatives will see the changes included when they update their HelpAlert desktop application to the latest version. 

Read more...

Jamie_A
925 Views
0 Comments

All users of the GoToAssist Corporate service are affected by the items in this release.   All representatives and their customers will see the changes included when they update their HelpAlert and/or Customer desktop applications to the latest version.  

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Jamie_A
1166 Views
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This release impacts all users of the GoToAssist Corporate service, and finalizes the changes required due to the LogMeIn & GoTo mergerLearn more.

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Jamie_A
1271 Views
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All users of the GoToAssist Corporate service are affected by the items in this release.  This release also includes a new minimum required build for all accounts, and all representatives and their customers are required to update their desktop applications to the latest version.  Note that this release finalizes the changes required due to the LogMeIn & GoTo merger.

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