Diffs between 4.8 (b1692) and (b1702)

[Andrew Luck1]

Has a definitive explanation of the differences between b1698 and b1702 been posted anywhere?  I don't mind moving up to b1702 if there are no induced performance deficits.

Additionally, given comments about v5, how much longer will v4 be supported?

[GlennD]

Hi @Andrew Luck1, welcome to the community.

Desktop apps (v4.8, build 1702) – April 29, 2021

Download now for Windows or Mac!

New!

Support for macOS Big Sur (11.0)

Agents can now host support sessions on their Mac running macOS Big Sur (11.0) using the latest version (v4.8, build 1702) of the GoToAssist (Expert) desktop application for Mac.

Improved:

• Fixed a latency issue for establishing and taking remote control of an unattended Mac running macOS Catalina (10.15).
• Fixed an issue in which the user was unable to take remote control of an unattended Mac running macOS Catalina (10.15).
• Fixed an issue in which the agent encountered a black screen when connecting to a Mac running macOS Big Sur (11.0).
• Fixed an issue in which a connection could not be established when connecting to a Mac running macOS Big Sur (11.0).
• Fixed an issue involving the digital signature of the unattended MSI installer for Windows.

What's new in GoToAssist Remote Support v4?