cancel
Showing results for 
Search instead for 
Did you mean: 
Josh Anhalt
New Contributor

Re: GoToAssist remote session displaying logon screen instead of desktop

Yes, the link they provide to me to join the meeting is always something such as - https://www.fastsupport.com/17876660. Yes, I log into these servers as a domain administrator when connecting.

jpCADconsulting
New Contributor

Re: GoToAssist remote session displaying logon screen instead of desktop

Can you tell us where you are disabling the GoToAssist service? I have the same issue with one client.  She is using RDP to connect to the computer in question.