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GoTo Manager

GoToAssist v4 and Mac OS Big Sur/Catalina



I just wanted to update our Mac user about a couple of Big Sur related issues we are working on for GoToAssist v4 currently:

  • Client side chat may not work
  • Unable to control the client even though permission has been granted


Right now the primary workaround is to use GoToAssist v5 while we work on these issues and an update to GoToAssist v4 to correct them.


Glenn is a member of the GoTo Community Care Team.

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