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George Harrison
New Contributor

Is it possible to turn off availability like was possible some time ago so that we are not always available

Is it possible to turn off availability like was possible some time ago so that we are not always available rather than a customer sitting waiting for us when we are not available ?
3 REPLIES 3
AshC
LogMeIn Contributor

Re: Is it possible to turn off availability like was possible some time ago so that we are not always available

Hi George,
Unfortunately you must disable the entire Remote Support portal in order to make yourself or other team members unavailable for customers.

George Harrison
New Contributor

Re: Is it possible to turn off availability like was possible some time ago so that we are not always available

Would you be able to share with me how that is done. I cannot see how to do it at the moment.
AshC
LogMeIn Contributor

Re: Is it possible to turn off availability like was possible some time ago so that we are not always available

There is no easy way to do this, though if you have to shut it down permanently you may file a ticket directly with our support group.