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Rafaee
New Contributor

Security certificate error

Dear Experts,

I'm having error while login into GoToAssist, i have tried on different systems and with different operating systems having certificate error (attached).

Can anyone help me in this.

Capture1.JPGcontinue link redirect to the same errorcontinue link redirect to the same error

Tags (2)
3 REPLIES 3
AshC
LogMeIn Contributor

Re: Security certificate error

@Rafaee Sorry about that !

 

Have you been able to check for all available system updates on the problem PC since the certificate messages began?

Rafaee
New Contributor

Re: Security certificate error

This issue appears after the upgrade of GoToAssist build. As soon as it get update login page appears with that error.
Further OS (Win 7&10) is also updated, is there any specific update needed please share.
AshC
LogMeIn Contributor

Re: Security certificate error

@Rafaee If you are seeing this same message on multiple PCs on the same network, then it's likely going to be a firewall restriction.

 

https://support.logmeininc.com/gotoassist-remote-support/help/connection-troubleshooting-g2ars070002

 

I don't have any other reports like this currently.