cancel
Showing results for 
Search instead for 
Did you mean: 
Mostafa Hanafi
New Contributor

.g2a File

I am new with G2A, I want to open the record of the support session and all what I have a file with extension .g2a, I don't know how to open this file.
1 REPLY 1
AshC
LogMeIn Contributor

Re: .g2a File

Hey Mostafa,
Welcome to the Community!

GoToAssist Remote Support recorded session files should be downloading in a .wmv format last I checked.  Could you test the download through an alternate browser?  Do you see how large the file its self is?