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GoToAssist Service Desk News

Jamie_A
345 Views
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This release impacts the Web App and all agents that use it by logging in at https://desk.gotoassist.com.

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Jamie_A
223 Views
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This release impacts the Admin Center and all account admins who manage their GoToMeeting, GoToWebinar, GoToTraining, OpenVoice, Jive, GoToAssist (Remote Support, Service Desk, Seeit), and RescueAssist users at https://admin.logmeininc.com.
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Jamie_A
352 Views
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This release impacts the Web App and all agents that use it by logging in at https://desk.gotoassist.com.

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Jamie_A
359 Views
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This release impacts the Admin Center and all account admins who manage their GoToMeeting, GoToWebinar, GoToTraining, OpenVoice, Jive, GoToAssist (Remote Support, Service Desk, Seeit), and RescueAssist users at https://admin.logmeininc.com.
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Jamie_A
429 Views
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This release impacts the Web App and all agents that use it by logging in at https://desk.gotoassist.com.

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Jamie_A
464 Views
0 Comments

This release impacts the Admin Center and all account admins who manage their GoToMeeting, GoToWebinar, GoToTraining, OpenVoice, Jive, GoToAssist (Remote Support, Service Desk, Seeit), and RescueAssist users at https://admin.logmeininc.com.
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GlennD
509 Views
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This release impacts all billing contacts who log in to the Corporate Billing Portal at http://link.logmeininc.com/corp-billing to manage their invoices, change billing contacts, edit Purchase Orders, and manage price quotes with a LogMeIn representative.
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Jamie_A
311 Views
0 Comments

This release impacts the Admin Center and all account admins who manage their GoToMeeting, GoToWebinar, GoToTraining, OpenVoice, Jive, GoToAssist (Remote Support, Service Desk, Seeit), and RescueAssist users at https://admin.logmeininc.com.
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Jamie_A
538 Views
0 Comments

This release impacts the Web App and all agents that use it by logging in at https://desk.gotoassist.com.

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Jamie_A
454 Views
0 Comments

This release impacts all billing contacts who log in to the Corporate Billing Portal at http://link.logmeininc.com/corp-billing to manage their invoices, change billing contacts, edit Purchase Orders, and manage price quotes with a LogMeIn representative.
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Jamie_A
452 Views
0 Comments

This release impacts all users who log in to their GoToMeeting, GoToWebinar, GoToTraining, OpenVoice, Jive, GoToConnect, GoToRoom, GoToAssist (Remote Support, Service Desk Seeti), and/or RescueAssist accounts via the Web App.
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GlennD
306 Views
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In the next few weeks, you will notice changes to the look and feel of how you sign in to GoToAssist Service Desk. Our sign-in process will become more personalized so that you will only see authentication options that are unique to you. 

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Jamie_A
297 Views
0 Comments

This release impacts the Admin Center and all account admins who manage their GoToMeeting, GoToWebinar, GoToTraining, OpenVoice, Jive, GoToAssist (Remote Support, Service Desk, Seeit), and RescueAssist users at https://admin.logmeininc.com.
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Jamie_A
303 Views
0 Comments

This release impacts the Admin Center and all account admins who manage their GoToMeeting, GoToWebinar, GoToTraining, OpenVoice, Jive, GoToAssist (Remote Support, Service Desk, Seeit), and RescueAssist users at https://admin.logmeininc.com.
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Jamie_A
456 Views
0 Comments

This release impacts the Web App and all agents that use it by logging it at https://desk.gotoassist.com.
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Jamie_A
396 Views
0 Comments

This release impacts the Admin Center and all account admins who manage their GoToMeeting, GoToWebinar, GoToTraining, OpenVoice, Prompt, Jive, GoToAssist (Remote Support, Service Desk, Seeit), and RescueAssist users at https://admin.logmeininc.com.
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Jamie_A
411 Views
0 Comments

This release impacts the Admin Center and all account admins who manage their GoToMeeting, GoToWebinar, GoToTraining, OpenVoice, Prompt, Jive, GoToAssist (Remote Support, Service Desk, Seeit), and RescueAssist users at https://admin.logmeininc.com.
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Jamie_A
431 Views
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This release impacts all users that manage their Sign In & Security user account profile settings at https://profile.logmeininc.com/signin-security for their GoToMeeting, GoToWebinar, GoToTraining, OpenVoice, Prompt, Jive, GoToAssist (Remote Support, Service Desk, Seeit), or RescueAssist account.
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Jamie_A
412 Views
0 Comments

This release impacts the Admin Center and all account admins who manage their GoToMeeting, GoToWebinar, GoToTraining, OpenVoice, Prompt, Jive, GoToAssist (Remote Support, Service Desk, Seeit), and RescueAssist users at https://admin.logmeininc.com.
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GlennD
573 Views
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This release impacts all IT Admins that use our Active Directory Connector integration to provision their employees with GoToMeeting, GoToWebinar, GoToTraining, OpenVoice, Prompt, Jive, GoToAssist (Remote Support, Service Desk, Seeit), and RescueAssist.  This includes only the Active Directory Connector software.
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Jamie_A
465 Views
0 Comments

This release affects the Web App and all agents that log in at https://desk.gotoassist.com to use it.

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Jamie_A
531 Views
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This release impacts all IT Admins that use our Active Directory Connector integration to provision their employees with GoToMeeting, GoToWebinar, GoToTraining, OpenVoice, or GoToAssist. This includes only the Active Directory Connector software.
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Jamie_A
447 Views
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This release only impacts accounts whose IT admins have opted in to enforce all users within their account to use Enterprise Sign-In (SSO) as their only login method. This is an "opt-in" login option that is available upon request to all IT admins whose accounts are already enabled to use Enterprise Sign-In (SSO), which allows their users to log in to their GoToMeeting, GoToWebinar, GoToTraining, OpenVoice, Prompt, RescueAssist, GoToAssist Remote Support, GoToAssist Service Desk, or GoToAssist Seeit accounts using their company login credentials.
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Jamie_A
447 Views
0 Comments

This release impacts the Admin Center and all account admins who manage users of GoToMeeting, GoToWebinar, GoToTraining, OpenVoice, Prompt, RescueAssist, GoToAssist Remote Support, GoToAssist Service Desk, and GoToAssist Seeit at https://admin.logmeininc.com.  

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Jamie_A
405 Views
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This release impacts all users who log in to their GoToMeeting, GoToWebinar, GoToTraining, OpenVoice, GoToAssist, and/or RescueAssist accounts via the Web App.

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Jamie_A
611 Views
0 Comments

This release affects the Web App and all agents that log in at https://desk.gotoassist.com to use it.

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GlennD
571 Views
0 Comments

This release impacts the Admin Center and all admins who manage users at https://admin.logmeininc.com.  

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Jamie_A
668 Views
0 Comments

This release impacts all IT Admins that use our Active Directory Connector integration to provision their employees with GoToMeeting, GoToWebinar, GoToTraining, OpenVoice, or GoToAssist. This includes only the Active Directory Connector software.
Read more...

Jamie_A
676 Views
0 Comments

This release impacts all IT Admins that use our Active Directory Connector integration to provision their employees with GoToMeeting, GoToWebinar, GoToTraining, OpenVoice, or GoToAssist. This includes only the Active Directory Connector software.
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Jamie_A
627 Views
0 Comments

This release affects the Web App and all agents that log in at https://desk.gotoassist.com to use it.

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