In the next few weeks, you will notice changes to the look and feel of how you signin toGoToAssist Service Desk. Our sign-in process will become more personalized so that you will only see authentication options that are unique to you.
This known issue impacts all IT Admins that use the Active Directory Connector (v2.1.0.356 or earlier) to provision their employees with GoToMeeting, GoToWebinar, GoToTraining, OpenVoice, or GoToAssist.