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GoToAssist Service Desk News

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This release impacts all users that manage their Sign In & Security user account profile settings at https://profile.logmeininc.com/signin-security for their GoToMeeting, GoToWebinar, GoToTraining, OpenVoice, Prompt, Jive, GoToAssist (Remote Support, Service Desk, Seeit), or RescueAssist account.
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  • release notes
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This release impacts the Admin Center and all account admins who manage their GoToMeeting, GoToWebinar, GoToTraining, OpenVoice, Prompt, Jive, GoToAssist (Remote Support, Service Desk, Seeit), and RescueAssist users at https://admin.logmeininc.com.
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  • release notes
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This release impacts all IT Admins that use our Active Directory Connector integration to provision their employees with GoToMeeting, GoToWebinar, GoToTraining, OpenVoice, Prompt, Jive, GoToAssist (Remote Support, Service Desk, Seeit), and RescueAssist.  This includes only the Active Directory Connector software.
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  • release notes
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This release affects the Web App and all agents that log in at https://desk.gotoassist.com to use it.

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  • release notes
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This release impacts all IT Admins that use our Active Directory Connector integration to provision their employees with GoToMeeting, GoToWebinar, GoToTraining, OpenVoice, or GoToAssist. This includes only the Active Directory Connector software.
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  • release notes
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This release only impacts accounts whose IT admins have opted in to enforce all users within their account to use Enterprise Sign-In (SSO) as their only login method. This is an "opt-in" login option that is available upon request to all IT admins whose accounts are already enabled to use Enterprise Sign-In (SSO), which allows their users to log in to their GoToMeeting, GoToWebinar, GoToTraining, OpenVoice, Prompt, RescueAssist, GoToAssist Remote Support, GoToAssist Service Desk, or GoToAssist Seeit accounts using their company login credentials.
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  • release notes
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This release impacts the Admin Center and all account admins who manage users of GoToMeeting, GoToWebinar, GoToTraining, OpenVoice, Prompt, RescueAssist, GoToAssist Remote Support, GoToAssist Service Desk, and GoToAssist Seeit at https://admin.logmeininc.com.  

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  • release notes
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This release impacts all users who log in to their GoToMeeting, GoToWebinar, GoToTraining, OpenVoice, GoToAssist, and/or RescueAssist accounts via the Web App.

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  • release notes
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This release affects the Web App and all agents that log in at https://desk.gotoassist.com to use it.

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  • release notes
204 Views
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This release impacts the Admin Center and all admins who manage users at https://admin.logmeininc.com.  

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  • release notes
234 Views
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This release impacts all IT Admins that use our Active Directory Connector integration to provision their employees with GoToMeeting, GoToWebinar, GoToTraining, OpenVoice, or GoToAssist. This includes only the Active Directory Connector software.
Read more...

  • release notes
212 Views
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This release impacts all IT Admins that use our Active Directory Connector integration to provision their employees with GoToMeeting, GoToWebinar, GoToTraining, OpenVoice, or GoToAssist. This includes only the Active Directory Connector software.
Read more...

  • release notes
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This release affects the Web App and all agents that log in at https://desk.gotoassist.com to use it.

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  • release notes
411 Views
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This release affects the Web App and all agents that log in at https://desk.gotoassist.com to use it.

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  • release notes
328 Views
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This release affects the Web App and all agents that log in at https://desk.gotoassist.com to use it.

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  • release notes
465 Views
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This release affects the Web App and all agents that log in to https://desk.gotoassist.com to use it.

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  • release notes
407 Views
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This release affects the Web App and all agents that log in to https://desk.gotoassist.com to use it.

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  • release notes
414 Views
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This release affects the Web App and all agents that log in to https://desk.gotoassist.com to use it.

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  • release notes
383 Views
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This release affects the Web App and all agents that log in to https://desk.gotoassist.com to use it.

Read more...

  • release notes