cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
To help support our community and customers during the outbreak of Coronavirus (COVID-19), LogMeIn is providing free Emergency Remote Work Kits for Health Care Providers, Educational Institutions, Municipalities, Non-Profit organizations, and current LogMeIn customers. For more information please visit https://www.gotomeeting.com/work-remote
Highlighted
New Contributor

Add ability to have GoToAssist Service Desk customers add email addresses to their watchlist

Currently there is no way in the GotoAssist Service Desk portal for a customer to add someone to their watchlist on a ticket.  The technician has to do that for the customer.  This is a real pain.  Why can't the service desk portal give the customer the ability to add an email address to the watchlist of their ticket?  This seems to be so elementary I can't believe it isn't there already.

Tags (1)