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New Contributor

Additional branching logic needed

Please add some branching logic to the customer facing ticket so I can get more than just a cryptic message from my customer of what the issue is? I would like to have dropdowns that show up depending on the previous selection. (If I select Connectivity, I will get another dropdown to further catergorize, If I select Software issue, I will get a list of software to further categorize the issue) Please tell me this is coming soon!!
New Contributor

Re: Additional branching logic needed

Yes! We have "nested categories" coming very very soon.

Stay tuned.