The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
itsolutionspro
7 years agoNew Contributor
An error occurred with your submission.
Hi I'm trying to use GoToAssist 7 day free trial and getting an error code "An error occurred with your submission." I've tried my Gmail and business email too but it's not working. My locat...
- 7 years ago
In that case you may want to test off-network, or reach out to your ISP for more information on troubleshooting.
AshC
7 years agoRetired GoTo Contributor
Hi itsolutionspro ,
Sorry about that. Have you ever used GoToAssist before?
- itsolutionspro7 years agoNew ContributorHi AshC,
Yes, I used it with my gmail ID and then I decided to go with my business email and then the problem occurs even though I use my another email address but same thing happened.- AshC7 years agoRetired GoTo Contributor
If you have had an account with us before, then you may have to log in and purchase a new subscription.
If this is your first account with LogMeIn, then you may have to call directly into support to check on the activation status.
- itsolutionspro7 years agoNew ContributorAlright but I think so it can be a network issue because a couple of weeks ago I changed my Internet Service Provider and from that point, all these things started..