I would to know when I a create a new service to Service Desk how to assign this service to all customers at once
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Hi @Sandro Summa ,
If you need a new Service assigned to all existing Customers, please contact Support directly and we can accommodate the change within 24 hours of request.
Any news on this aspect? Is not practicable to add new services and have to add them to every single customer.
I have seen similar thread (since 2014!!!). Is possibile there's no way? It's not possibile to add a new (or more then one) service to hundred of current customers manually!!! 😞
Hi @Sandro Summa ,
If you need a new Service assigned to all existing Customers, please contact Support directly and we can accommodate the change within 24 hours of request.