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Aristotelis Dem
New Contributor

Assigning new Service to Customers

I would to know when I a create a new service to Service Desk how to assign this service to all customers at once

1 ACCEPTED SOLUTION

Accepted Solutions
AshC
LogMeIn Contributor

Re: Assing new Service to Customers

Hi @Sandro Summa ,

 

If you need a new Service assigned to all existing Customers, please contact Support directly and we can accommodate the change within 24 hours of request. 

View solution in original post

8 REPLIES 8
Bcshay
Active Contributor

Re: Assing new Service to Customers

Unfortunately the only way to accomplish this I believe is via Customer registration.
Aristotelis Dem
New Contributor

Re: Assing new Service to Customers

Thank you very much for your reply! This bad and inconvenient.
Costas Fakebook
New Contributor

Re: Assing new Service to Customers

For already existing customers there is no way to bulk add them in the new service
Bcshay
Active Contributor

Re: Assing new Service to Customers

I would check with your AM or Support to see if this is something they can do on the back end.
Aristotelis Dem
New Contributor

Re: Assing new Service to Customers

Good, thanks. Waiting for any feedback!
Sandro Summa
New Contributor

Re: Assigning All Existing Customers to New Service

Any news on this aspect? Is not practicable to add new services and have to add them to every single customer.

Sandro Summa
New Contributor

Re: Assing new Service to Customers

I have seen similar thread (since 2014!!!). Is possibile there's no way? It's not possibile to add a new (or more then one) service to hundred of current customers manually!!! 😞

AshC
LogMeIn Contributor

Re: Assing new Service to Customers

Hi @Sandro Summa ,

 

If you need a new Service assigned to all existing Customers, please contact Support directly and we can accommodate the change within 24 hours of request. 

View solution in original post