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Forum Discussion
Jonathan Bricke
9 years agoNew Member
Customer emails not being received - Intermittant
Sometimes I am completing tickets, and closing jobs down, however the customer never receives an email. they didnt even receive the mail to say a job had been opened. If its any correlation it seems w...
Mary Forbes
9 years agoActive Contributor
check your defaul account settings to ensure they are checked to send customer emails when updates. check your customer profiles to make sure they have an email.