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Forum Discussion

ChrisWilkins's avatar
ChrisWilkins
New Contributor
7 years ago

Customising customer portal - Front page message

Hi,

 

When a customer raises an incident in the customer-facing portal, they have radio buttons for urgency ranging from P1 to P4 etc.

Is there a way of when the customer logs into the portal, they see a constant message that advises them to call for P1 and P2 issues? Is this possible to add to the home screen and when they go to raise a ticket?

 

Regards

Chris