Hi Team,
we try download a report CSV but to select export to CSV this report charge infinite and no generate to report for download we need your help
Hi @Board1, welcome to the community.
Hi, we try a different explorer and the result is the same, but do try with mode incognito
mode incognito is the same
Thank you. We were able to recreate the issue one a test account so we will start looking into this issue right away. Someone from our support team will be following up with you to assist further.
@Board1 While we are working on this issue you should be able to use the Email Report option as a temporary solution.
Yes we use the Email Me report but this report send not include the columns necessary for generating our
report
there is a problem with the reports when yo want to export to csv, nothing is happening, this has been since yesterday, then about 6 hours ago it was fine, then it stopped working again.
email option brings incomplete reports so this will not work
please help urgently
Hi @David2023, welcome to the community.
Sorry for any frustration, we are aware of the issue now and have opened a ticket with our team to investigate. I will update this post once we have more information about a fix.