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Forum Discussion

Mark McGeady's avatar
Mark McGeady
New Member
8 years ago
Solved

GoToAssist Email Alerts not working

Hi,   Is it possible to get some help to understand if email notifications are being blocked (or not being sent) to a specific user in gotoassist?     Notifications had been working, but have sto...
  • AshC's avatar
    AshC
    8 years ago

    Hi Mark McGeady ,

    If you want to Direct Message me through this Community by clicking my name first, then I can check to see if the affectd email address has shown too many return-to-sender messages.

     

jferfolia's avatar
jferfolia
New Contributor
8 years ago

I seem to be having the same problem as well for numerous users.

AshC's avatar
AshC
Retired GoTo Contributor
8 years ago

jferfolia  You can send a private message to me in this community with affected email spellings to check the bounced email list.