Thanks Luke ... our guys have confirmed that it has started working for those customers that were encountering this issue. Keep up the good work.
Btw, is there is formal process of notifications to customers when GoToAssist undergoes planned upgrades with new feature sets, such that we don't get surprises.
Hi Braiden, thanks for supplying the team with additional information earlier. I believe this should should now be fixed. Please don't hesitate to get in touch with the support agent you're working with if the issue persists.