I'm trying to reset a password for a representative and I'm getting CSRFToken is a required field. Any Suggestions?

[AshC]

Hi Horatio,
Try clearing your browser cache, then test the password reset again.

[Horatio]

Unfortunately that didn't work. Still get the same error message.

[AshC]

How about testing in an alternate web browser? 

As I understand it, this is almost certainly related to browse cache issues.  If not, you can always give us a call directly for help:  http://support.citrixonline.com/en_US/gotoassistremotesupport/phone