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Horatio
New Contributor

I'm trying to reset a password for a representative and I'm getting CSRFToken is a required field. Any Suggestions?

 
3 REPLIES 3
AshC
LogMeIn Contributor

Re: I'm trying to reset a password for a representative and I'm getting CSRFToken is a required field. Any Suggestions?

Hi Horatio,
Try clearing your browser cache, then test the password reset again.

Horatio
New Contributor

Re: I'm trying to reset a password for a representative and I'm getting CSRFToken is a required field. Any Suggestions?

Unfortunately that didn't work. Still get the same error message.
AshC
LogMeIn Contributor

Re: I'm trying to reset a password for a representative and I'm getting CSRFToken is a required field. Any Suggestions?

How about testing in an alternate web browser? 

As I understand it, this is almost certainly related to browse cache issues.  If not, you can always give us a call directly for help:  http://support.citrixonline.com/en_US/gotoassistremotesupport/phone