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I'm trying to reset a password for a representativ...
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Horatio
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I'm trying to reset a password for a representative and I'm getting CSRFToken is a required field. Any Suggestions?
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08-11-2017
06:27 PM
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AshC
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Re: I'm trying to reset a password for a representative and I'm getting CSRFToken is a required field. Any Suggestions?
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Hi Horatio,
Try clearing your browser cache, then test the password reset again.
08-11-2017
07:46 PM
Horatio
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Re: I'm trying to reset a password for a representative and I'm getting CSRFToken is a required field. Any Suggestions?
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Unfortunately that didn't work. Still get the same error message.
08-11-2017
07:49 PM
AshC
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Re: I'm trying to reset a password for a representative and I'm getting CSRFToken is a required field. Any Suggestions?
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How about testing in an alternate web browser?
As I understand it, this is almost certainly related to browse cache issues. If not, you can always give us a call directly for help:
http://support.citrixonline.com/en_US/gotoassistremotesupport/phone
08-11-2017
09:08 PM