cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
To help support our community and customers during the outbreak of Coronavirus (COVID-19), LogMeIn is providing free Emergency Remote Work Kits for Health Care Providers, Educational Institutions, Municipalities, Non-Profit organizations, and current LogMeIn customers. For more information please visit https://www.gotomeeting.com/work-remote
Highlighted
New Contributor

Is it possible to allow anyone (not just registered users) to access the customer support portal?

 
1 REPLY 1
Highlighted
LogMeIn Contributor

Re: Is it possible to allow anyone (not just registered users) to access the customer support portal?

Hi Marina,
While we do require someone to 'register' before they can create tickets, you can allow customers to 'self-register' themselves.

Here's a reference guide around configuring your portal for different access types:  https://support.logmeininc.com/gotoassist-service-desk/help/configure-customer-portal-access-permiss...