Some of my project tickets involve months of updates/comments from the requestor and the technician going back and forth. I have noticed that when I run a report that contains these "larger" tickets, it causes extra rows in my data that need to be filtered off and I end up missing some data when I do this. Is there a limit on the number of comments or the volume of text? 
See our ticket #36711. Happens on all reports that contain these tickets with large volume of comments or large amounts of text in the comments.
See our ticket #36711. Happens on all reports that contain these tickets with large volume of comments or large amounts of text in the comments.
Hi Mary,
Sorry, I'm not aware of a problem like yours. Have you tried to run an alternate report, such as the CSV version?
Sorry, I'm not aware of a problem like yours. Have you tried to run an alternate report, such as the CSV version?
Hi Mary,
I found a similar report, but was unable to recreate this from here. I will create a case to have a Service Desk technical representative reach out to help document this further.
I found a similar report, but was unable to recreate this from here. I will create a case to have a Service Desk technical representative reach out to help document this further.