The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
Issues searching for ticket number in customer portal
A customer is reporting issues searching by ticket number in the customer portal. Intermittently a ticket is not found in search even though it is an active ticket and he has rights to view all comp...
I just reported this to Service Desk. It is as far as I can tell not a known issue but they said they'd get back to me and let me know.
