cancel
Showing results for 
Search instead for 
Did you mean: 
Cerobug
New Contributor

Question about new customers and tickets

Is it possible to set it up so my customers can submit a ticket using the customer portal to the helpdesk without needing to have a login and password or maybe just without a password?

1 REPLY 1
AshC
GoTo Moderator

Hi @Cerobug ,

While a full set of credentials is still required through the Portal, if they email your support alias, then they do not need to log in anywhere.

 


Ash is a member of the GoTo Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudo!