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New Contributor

Really need a mobile App for Android. This is keeping me from making a decision to buy.

Android App for Service Desk
5 REPLIES 5
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LogMeIn Contributor

Re: Really need a mobile App for Android. This is keeping me from making a decision to buy.

Hi Chris,
I'm curious to know in which scenarios a mobile app is useful to you. Do you work out in the field and don't have access to a laptop and/or are you just not often at your desk?

Thanks for the help!
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Active Contributor

Re: Really need a mobile App for Android. This is keeping me from making a decision to buy.

Most IT people are very rarely ever at their desk. The ability to interact or view incidents while on the move is a feature this product is severely missing.
Active Contributor

Re: Really need a mobile App for Android. This is keeping me from making a decision to buy.

this is very true.  we are rarely at our desk either.  when I'm on the road I would like easy access to my tickets but find when I try to log into gotoassist.com on my tablet - quite often (not always) I'm directed to a mobile site and the login link is not available.   service desk is not available through any of the gotoassist apps available in the stores.
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Active Contributor

Re: Really need a mobile App for Android. This is keeping me from making a decision to buy.

I am truly not trying to be rude, but beyond the depths of perception of most apple fanboys, the other half of all smart devices are powered by android.
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Active Contributor

Re: Really need a mobile App for Android. This is keeping me from making a decision to buy.

Glad to see that LogMeIn is so invested in our feature requests.