The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.

Forum Discussion

H_Meister's avatar
H_Meister
Active Contributor
7 years ago

Report (in the last) 2 hours doesn't work

Hi, I try to create a report with: responded is in the last 2 hours But that doesn't work, I can only go down to days. Even tho I used exactly what the flyout suggest "e.g. (in the last) 2 hours"...
AshC's avatar
AshC
Retired GoTo Contributor
7 years ago

H_Meister Sorry, I am not currently aware of an issue with Service Desk reporting like that.  Do you see the same problem in all browsers tested?

H_Meister's avatar
H_Meister
Active Contributor
7 years ago

I tried Chrome and FF, same issue.

Can you try in your GTA please.

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    7 years ago

    H_Meister  We were unable to reproduce this problem in-house.  Is it still affecting your account?

    • H_Meister's avatar
      H_Meister
      Active Contributor
      7 years ago

      yes still same issue.

      Can I open a support ticket or need to call?

      • AshC's avatar
        AshC
        Retired GoTo Contributor
        7 years ago

        H_Meister  I can open a case for you, based on your Community email address and the details provided here.

        Thanks for your patience while we do some more testing.